This website is made by and belongs to Easy Divers Bali, hereafter: Easy Divers. You are welcome to use the Easy Divers website and dive with our team based on the Terms and Conditions set out below. Terms and Conditions are liable to change, be added to or modified at any time without notice.
By entering and using www.easy-divers.eu or our services you are deemed to have both read the Privacy Policy and accepted the following Terms of use. If you do not accept these Terms and Conditions or a part of them, please refrain from using the Website and/or our services.
Easy Divers makes every effort to make sure the contents are accurate and up-to-date, but we do not offer any warranties (expressed or implied) as to the reliability, accuracy or completeness of the information appearing on the Website.
Pre-Conditions for Diving
In accordance with the local Indonesian law and safe diving practices, Easy Divers will not rent any diving equipment to a diver who wishes to dive without a dive guide. The diving equipment will be rented only under the condition that an Easy Divers dive guide accompanies the diver.
The dive sites shall be chosen by the dive guide on site according to the actual conditions, the captain’s advice (if applicable), safety guidelines, the diver’s diving abilities and qualifications. In the event of deemed inappropriate or dangerous conditions, the dive guide will call the dive and the diver will oblige.
Easy Divers reserves the right to modify dive sites, dive sequences, departure times, schedules, boats, guides, instructors, or itineraries based on safety considerations, weather and sea conditions, operational requirements, guest experience levels, or other circumstances deemed necessary.
It is the responsibility of each diver to be in possession of the diving certificate corresponding to the level of the dives that will be carried out. In the event of false representation, Easy Divers reserves the right to deny services to the offender or cancel booked diving plans without compensation.
It is the responsibility of each diver to self-assess their diving abilities.
All divers need to sign a Risk and Liability Statement.
All divers conducting a dive course need to sign a self-assessed medical statement that they are fit to dive.
If the diver answers “YES” to any of the medical conditions on the form, a medical certificate signed by a doctor or a specialist declaring them fit for diving is required.
Should a diver make false statements on their medical statement, Easy Divers is under no condition liable for any diving accidents involving the diver and reserves the right to seek compensation and pursue legal remedies where applicable.
Divers under the age of 18 need to provide a written parental/guardian consent allowing them to dive.
Should a dive guide determine that participation by a diver would pose a risk to the underwater environment at a certain or any dive site, Easy Divers reserves the right to refuse the service without compensation.
Guests are responsible for informing Easy Divers immediately of any illness, injury, medication, pregnancy, or other change in medical condition occurring after the completion of any medical or liability documentation and before participation in activities.
Essential Items
Certification card
Doctor’s certificate (if required)
Log Book/Referral or E-Learning paperwork
Refresher Dives
A refresher dive is required for divers who have been inactive for the following periods of time:
Less than 20 logged dives and inactive for 6 months or more
Less than 50 logged dives and inactive for 1 year or more
Less than 100 logged dives and inactive for 2 years or more
All divers inactive for more than 5 years will be asked to do a PADI ReActivate Course
Depth Limits and Overhead Environments
All our policies are in accordance with the international diving standards and the laws and regulations of the Republic of Indonesia. Diving qualifications below adhere to the PADI school but are interchangeable with their equivalents.
All divers under 15: 12 m
Discover Scuba Divers: 12 m
Advanced Open Water Divers with a Deep Dive: 30 m
Divers with Deep Dive specialty: 40 m
Divemasters: to 40 m, depending on qualifications
It is the responsibility of each diver to self-assess their diving abilities.
TEC Divers: 40 m
If the diver answers “YES” to any of the medical conditions on the form, a medical certificate signed by a doctor or a specialist declaring them fit for diving is required.
Easy Divers reserves the right to refuse further service without compensation to any diver who exceeds these depth limits and/or follows unsafe or irresponsible diving practices and/or refuses to follow the instructions of their dive guide.
Easy Divers reserves the right to refuse any further service without compensation to a diver who causes damage to the underwater environment and/or refuses to follow the instructions of their dive guide/instructor.
Easy Divers is a recreational dive center and thus obliged to follow the national laws for recreational dive establishments in the Republic of Indonesia. Under no condition will the diver exceed the maximum depth limit of 40 m (even if in possession of a TEC certification). Should the diver fail to follow this out of negligence or unwillingness to cooperate, Easy Divers reserves the right to refuse any further service without compensation as well as the right to take legal action against the diver for any damages incurred to Easy Divers on grounds of not following the national law.
Intoxicants
The use of drugs or alcohol before diving or snorkeling is strictly prohibited and anyone who arrives to the activity under the influence or incapacitated will not be allowed to dive and/or snorkel and/or take part in a scuba diving course. Easy Divers reserves the right to deny services to divers or snorkelers repeating the offense without compensation.
Should it be established that the diver dived with a hangover, Easy Divers is under no condition liable for any diving accidents involving the diver and can reserves the right to seek compensation and pursue legal remedies on the grounds of false claims in the Liability release forms (chapter Safe Diving Practices).
Marine Life
Feeding fish, collecting shells, corals, or any living or dead organisms from the sea and/or beach is strictly prohibited. Divers will not collect or touch anything, and will respect the sea and the environment.
Under no circumstances, unless absolutely necessary for their safety or during reef restoration/gardening activities, will divers and snorkelers come in contact or touch marine life.
Taking part in reef restoration/gardening activities, the diver will follow the rules and instructions given to them by their guide..
Taking part in Dive Against Debris dive, the diver will follow the rules and instructions given to them by their dive guide.
Regarding the reef restoration/gardening activities and Dive Against Debris dives, Easy Divers is not liable for any accidents or damages arising from the diver not adhering to the rules and instructions received.
Divers and snorkelers found to be in breach of this rule will be refused any further activities without compensation.
Marine Heritage and Fossils
Indonesian law prohibits the collection of any type of archeological material as well as the collection of fossils. Divers found to be in breach of these laws are subject to heavy fines and/or imprisonment.
Carrying sand, shells, coral, and other marine life, dead or alive, upon exiting Indonesia constitutes a breach of national laws and can result in heavy fines and/or imprisonment.
Public Decency
Indonesian Laws relating to public decency are very strict and as such we ask divers to respect the local population and traditions by dressing appropriately at all times as well as covering themselves when changing in public.
Unaccompanied Minors
Parents wishing to dive separately from their minors may be required to pay for private guiding/instruction for the unaccompanied minor.
Easy Divers does not provide childcare or supervision services. Parents or legal guardians remain solely responsible for the supervision, safety, and wellbeing of their minors at all times, including at the dive center, on boats, during transfers, and throughout any activities or services provided by Easy Divers. Staff members cannot assume responsibility for supervising minors while parents or guardians are participating in diving or other activities.
Rental Equipment
Though every effort is made to ensure our equipment is in proper working order and fit for purpose, it is the responsibility of each diver to check their equipment prior to its use.
Customers are fully responsible for any Easy Divers equipment they use and will be charged full replacement cost for any dive center equipment lost or damaged. Please ensure equipment is logged in and out, and taken care of.
Replacement costs are as follows:
Weights: Rp 90,000/kg
Mask: Rp 800,000
Weight belt: Rp 220,000
Jacket BCD: Rp 7,000,000
xDeep BCD: Rp 12,000,000
Regulator: Rp 8,000,000
Fins (one or both): Rp 1,400,000
Long wetsuit: Rp 2,700,000
Short wetsuit: Rp 1,800,000
Rashguard: Rp 500,000
Neoprene jacket: Rp 800,000
Snorkel: Rp 250,000
Computer: Rp 6,200,000
Other items per market price of a new item
Tanks
The diver is obliged to pay a Rp 700,000 negligence penalty per tank if their scuba diving tank is returned with less than 20 bar due to their misconduct. The penalty is used for the mandatory tank testing and maintenance that has to be conducted in the aftermath. In the event of repeated offense, Easy Divers reserves the right to deny any further services to the offender without compensation.
Insurance & Loss, Theft and Damage
Guests are responsible for taking out adequate insurance cover for their diving activities and equipment.
Easy Divers is not responsible for any damage, loss or theft of any personal items. Furthermore, Easy Divers is not responsible for dive equipment stored in their facilities or vehicles as the service is offered in good faith. All guests are encouraged to take out travel insurance for this purpose.
Guests may be held financially responsible for damage to Easy Divers property, facilities, vehicles, vessels, equipment, or third-party property caused through negligence, misconduct, or intentional actions.
Payment
All PADI course materials must be paid at the time of purchase, all other services, purchases or payment for lost/damaged equipment will be paid upon arrival, during or at the end of services rendered.
20% deposits paid to secure a booking are non-refundable.
Currency: Indonesian Rupiah (IDR)
Payment options: cash, credit cards (Visa and Mastercard), remote credit card payment (Xendit), online transfer (Wise, Revolut), bank transfer.
There is no transaction fee for any on site payments with Visa or Mastercard.
Any possible administrative fees incurred by paying through remote credit card payment (Xendit), online transfer (Wise), or bank transfer are covered by the customer.
Cancellations and Refusal of Service
Guests may cancel booked activities free of charge up to 18 hours before the scheduled start time. Cancellations made less than 18 hours before the scheduled activity will be charged in full.
Cancellations due to illness, injury, medical conditions, or other health-related reasons are subject to the same cancellation policy and will be charged in full if made within 18 hours of the activity. Guests are responsible for obtaining suitable travel and/or dive insurance where applicable. Any reimbursement related to medical cancellations should be claimed through the guest’s insurance provider.
The cancellation period is calculated from the scheduled start time of the activity.
If a guest is unable to participate due to missing required certification, failure to meet prerequisites, intoxication, failure to complete required paperwork, or other guest-related circumstances, the booking will be treated as a guest cancellation.
Failure to attend a booked activity without prior notice (no-show) will be treated as a cancellation and charged in full. Guests arriving late may be considered a no-show if participation is no longer reasonably possible without delaying operations or affecting other guests.
Guests who choose not to participate in part of a booked activity or package after it has commenced remain responsible for the full cost of the booked activity unless otherwise agreed by Easy Divers.
Easy Divers reserves the right to cancel, postpone, modify, or discontinue activities due to safety concerns, weather conditions, operational requirements, equipment issues, insufficient participation, or other circumstances deemed necessary. In such cases, guests will not be charged for cancelled activities.
Easy Divers reserves the right to refuse or discontinue services to guests whose conduct compromises safety, negatively affects staff or other guests, violates dive center policies, repeatedly disrupts operations, or harasses, injures, damages or otherwise disturbs marine life. In such cases, any booked or scheduled activities remain payable in full.
Photo and Video Material
Photos and videos may occasionally be taken during activities for educational, operational, or promotional purposes. By participating in Easy Divers activities, guests consent to the use of such material unless they notify Easy Divers in writing prior to the activity.
Complaints
Any concerns regarding services provided should be communicated to Easy Divers as soon as reasonably possible during the guest’s stay so that reasonable efforts can be made to resolve the matter.
Force Majeure
Easy Divers shall not be held liable for cancellations, delays, modifications, or failure to perform services arising from circumstances beyond reasonable control, including but not limited to severe weather, natural disasters, earthquakes, volcanic activity, flooding, government restrictions, transportation disruptions, strikes, epidemics or pandemics, power outages, civil disturbances, political instability, or similar events.
Where activities cannot proceed due to such circumstances, Easy Divers reserves the right to cancel, postpone, modify, or discontinue booked services.
Deposits remain non-refundable under Force Majeure circumstances as they secure operational commitments, staff scheduling, equipment allocation, and reserved capacity. Guests are strongly encouraged to obtain suitable travel and/or dive insurance to cover cancellations, interruptions, or losses arising from Force Majeure events.
Easy Divers will make reasonable efforts to offer alternative dates, activities, or booking adjustments where possible, but such alternatives cannot be guaranteed.
Document Hierarchy
In the event of any inconsistency between these Terms and Conditions and any activity-specific waivers, liability releases, course documentation, or legally required forms, the activity-specific documentation shall prevail.
